Returns & Exchanges
At Gap Games, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day hassle-free return policy for all unworn items with original tags attached. Simply ensure your items are in their original condition to receive a full refund or store credit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Drop your package at any authorized shipping location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
